What you will get
Decide at what moment the student starts seeing the lessons on the cohort's learning platform — and know, for each enrolment, whether the lessons have opened or what is still missing.
The short answer: by default, the lessons open at enrolment. If the school prefers, they open on their own once the student meets the conditions you tick: contract signed, first payment, cohort start date.
This only applies to the lessons on the platform. The student portal does not change: the student logs in, sees the enrolment, signs and pays just the same.
Before you start
- A learning platform connected under Integrations › LMS Platforms. Today only Moodle has an integration; LMS Estúdio shows as coming soon. With no platform connected, the When to release the lessons section does not even appear.
- The cohort linked to the platform, with the Moodle cohort ID filled in. The article on cohorts and the class environment explains that link.
- Choosing the school rule is for whoever runs the account.
The school rule
Under Integrations › LMS Platforms, the When to release the lessons section has two options:
| Option | What happens |
|---|---|
| At enrollment | The default, and how it has always worked: the school enrols and the student already sees the lessons on the cohort's platform |
| When the student meets the conditions below | The lessons wait until every ticked condition is met |
If you choose the second one, tick the conditions:
- Contract signed — only counts when the enrolment has a contract to sign. An enrolment with no contract does not wait for it.
- First payment confirmed — the payment through the receiving service or a payment recorded with Mark as Paid. A course with nothing to pay does not wait.
- From the cohort start date — the date is the cohort's Start date field. A cohort with no start date holds nobody back.
Every ticked condition must be met. The system checks every day at 06:00 and also when the contract is signed or a payment arrives — nobody needs to press anything.
The Email the student when the lessons are released checkbox sends the student the Your lessons on Moodle have started email, with the school's name in the subject. It only goes out after the platform confirms the release, so the student never gets the notice before being able to get in.
Click Save.
Two things do not change with the rule:
- Students whose lessons are already released keep their access. The rule applies to the next releases; it takes nobody off the platform.
- Purchases through the sales page still wait for the first payment, whatever the rule.
One cohort that works differently
When only one cohort needs a different criterion, use the Release the lessons of this cohort field on the cohort form (when creating it or under Edit). It only appears with a platform connected.
| Option | What it does |
|---|---|
| Follow the school rule | The default. Whatever is set under Integrations › LMS Platforms applies |
| At enrollment | Opens at enrolment, even if the school waits for conditions |
| Contract signed | Opens when the student signs |
| Contract signed + start date | Opens once the student has signed and the cohort has started |
The start date is the same Start date field the cohort already had.
Step by step: only after signing and once the cohort starts
The most common case: the school wants to set everything up in advance, but the student only gets into the lessons after signing the contract, and not before the first day of class.
- Choose the rule. Under Integrations › LMS Platforms › When to release the lessons, select When the student meets the conditions below, then Contract signed and From the cohort start date. Leave the email notice ticked and click Save. If only one cohort works this way, choose Contract signed + start date in that cohort's Release the lessons of this cohort field instead.
- Check the cohort. The Start date field must be filled in — it marks the day the lessons open.
- Register the student without sending the email. On the record, untick Send the access email to the student. The login account is created just the same.
- Enrol the student in that cohort, with the contract template. They receive the Your contract is ready to sign email. On the platform, nothing opens yet: the enrolment's Access to the lessons panel shows Waiting and both conditions still open.
- Send the portal access. On the student list, filter Portal access by Not logged in yet, tick the students and click Send portal access. Each one receives the login and a new temporary password. This does not release the lessons.
- The student logs in to the portal and signs. At signing, the system checks again. If the cohort has not started yet, only the date is missing: the enrolment now shows The lessons open automatically on Moodle on (the start date) at 06:00, and the portal shows the student Your lessons on Moodle open on (the same date).
- On the start date, at 06:00, the lessons open. The student joins the cohort on Moodle and, as soon as the platform confirms, receives Your lessons on Moodle have started.
If the student signs after the cohort has already started, the lessons open at signing.
Tracking from the cohort screen
On the screen of a cohort linked to the platform, the Lessons on Moodle panel shows four numbers, counting the enrolments that were not cancelled:
| Number | What it counts |
|---|---|
| Lessons released | Students already in the lessons |
| Waiting for release | Students still waiting — for a condition, a failure or a switched-off platform |
| Contract not signed | Enrolments whose contract has not been signed yet |
| Have not logged in to the portal yet | Students who never logged in to the portal — the first suspect for an unsigned contract |
Tracking from the enrolment screen
When the cohort has a platform, the enrolment gets the Access to the lessons panel, with the platform name and the status:
| Status | What it means |
|---|---|
| Waiting | Some condition is not met yet. Each condition shows whether it is met or not |
| Lessons released | The student is already in the lessons. The panel says when, and whether it was the rule or someone at the school |
| Waiting — platform disconnected | The integration is switched off. The lessons open when it is turned back on |
| Release failed | The platform refused. Check the integration and use Try again |
When only the start date is missing, the panel already gives the day: The lessons open automatically on Moodle on (the date) at 06:00.
Release now opens the lessons without waiting for the conditions. It is for special cases — a student who needs to get in early, for example — and who released it is recorded. If the email notice is ticked, the student gets the email just the same.
While the lessons wait, the Moodle sync field, in the enrolment's data panel, shows Waiting for release. What is missing is in the Access to the lessons panel.
The Re-sync Moodle button does not get around the rule. On an enrolment that is still waiting, it refuses with the notice This enrollment is still waiting for the lesson release rule. To open it earlier, use "Release now" in the Access to the lessons box. To open early, the way is always Release now.
What the student sees on the portal
While the school uses the condition rule and the lessons have not opened yet, the enrolment card on the portal says:
- Your lessons on Moodle open on (the date), when the only thing left is the cohort starting; or
- Your lessons on Moodle open after: followed by what is missing — for example, signing the contract.
Right below: You will get an email when they open. Under the At enrollment rule, this notice does not appear.
If the platform is disconnected
If the integration is switched off with students waiting, nothing is lost:
- The enrolment shows Waiting — platform disconnected.
- The Integrations › LMS Platforms page shows a notice with how many enrolments are waiting.
- When the integration is turned back on, the 06:00 daily routine releases everyone who has already met the conditions.
How you know it worked
In the enrolment's Access to the lessons panel, the status turns into Lessons released, with the date. On the cohort screen, the Lessons released number goes up. And, with the email notice ticked, the student receives Your lessons on Moodle have started.
If something goes wrong
The When to release the lessons section does not appear. No platform is connected. Connect Moodle under Integrations › LMS Platforms first.
The enrolment has no Access to the lessons panel. The cohort is not linked to the platform: its Moodle cohort ID is missing — or the enrolment has no cohort.
The student signed and the lessons did not open. Look at the conditions in the panel. If the start date is missing, they open on their own on that day, at 06:00. If the first payment is missing, they open once it is confirmed.
The enrolment came from the sales page and is still waiting, even under the At enrollment rule. That is expected: a sales page purchase always waits for the first payment.
You sent the portal access and the student still does not see the lessons. Sending the access does not touch the lessons — they follow the rule.
Release failed. The platform refused the request. Check the integration under Integrations › LMS Platforms and use Try again on the enrolment.
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