Send a card payment link

For whom:
Finance
Time:
3 min
You need:
A connected payment account

What you will get

A link you send to the student, where they pay by credit card. The link appears on the screen right after you generate it, and the student also gets it by email.

Before the steps, understand the installment

A card enrollment has one single installment. It carries the full amount of the course and has no due date.

This tends to alarm anyone opening such an enrollment for the first time and seeing a single high-value row. It is not a mistake. The instalment plan does exist, but it happens on the student's card statement — the card issuer splits it, not the school. For the school it is a single charge, and the money arrives in one go.

Step by step

1. Open the student's enrollment, under Contracts › Enrollments.

2. Scroll down to the installments panel. You will see a single row.

Card enrollment with a single installment for the full amount, no due date, and the menu open showing Card Link A single row, the full amount, and an empty DUE DAY column. It is not a mistake: that is how a card enrollment is born.

3. Click the three dots at the end of the row, in the ACTIONS column.

4. Click Card Link.

How to tell it worked

The link appears at the top of the screen right after you generate it, ready to copy. The CHARGE column on the installment starts showing a link, and the student receives the same address by email.

Copy the link while it is on screen: if you navigate away it is still reachable through the CHARGE column, but it takes more clicks to find.

If something goes wrong

The menu has no Card Link. Either the enrollment does not use cards — in which case the menu offers the method it does use — or the link was already generated before, and the CHARGE column already shows it.

The student says the card was declined. The decline happens at the student's bank, and the school does not get the reason. Ask them to try another card through the same link. The link stays valid.

The student paid and the installment is still open. Wait a few minutes. The bank's confirmation is not instant.

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