Disconnecting the registry service

For whom:
Whoever runs the school
Time:
3 min

What you will achieve

Ending the school's link with the registry service knowing exactly what that does — and, above all, what it does not do.

What disconnecting does not do

It brings no title back. A title already sent is at the registry, following the process there, with legal effect and cost. Disconnecting EduPay does not interfere with that, the same way closing your browser does not cancel a purchase.

If the intent is to stop a protest, the path is a different one: open the title and request the cancellation before disconnecting. Afterwards, you lose the button.

It erases no history. Titles, dates, return reasons and each one's timeline stay stored in EduPay.

What disconnecting does

It stops submissions. No new title goes out, and cancellations and resends stop being possible.

It stops the tracking. EduPay stops learning what happens to the titles left there. If the student pays at the registry, that information no longer arrives.

The screen disappears. Delinquency 90+ leaves the menu, for everyone.

The count that appears before you confirm

If there are titles in progress at the registry, the confirmation window says how many. That is not decoration: it is exactly the number of processes that will keep running with nobody on this side watching.

It is worth reading that number before confirming. If it is not zero, the right question is: is somebody keeping an eye on those processes by another route?

Step by step

1. Open Integrations › Debt protest.

2. Click Disconnect.

3. Read the count of titles in progress, if it appears.

4. Tick the confirmation and click Disconnect.

Who disconnected, and when, is recorded.

How to know it worked

The badge goes back to Not connected, the connect button returns and Delinquency 90+ leaves the menu.

To come back later

It is the same path as the first time: Connect, sign in with the institution's account and authorise. The school loses nothing by disconnecting and connecting again — neither history nor the days and minimum-amount settings.

If something goes wrong

I disconnected by accident. Just connect again. Nothing was lost, and the titles at the registry go back to being tracked.

I want to stop sending but keep tracking what already went. Then do not disconnect. Leave the connection standing and simply send nothing — the panel is only a list until somebody clicks send.

The Disconnect button does not appear. Either the account is a team account, or the school is not connected any more.

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