# The routine that marks instalments overdue

> Runs at 01:00, allows no grace period at all, and it is what fires the arrears notice and the owner's report.

## What you will get

An understanding of the routine that changes the most on your screen without
anyone asking — and its rule, which is simpler and harsher than most people
expect.

## The rule, with no middle ground

**Every open instalment whose due date is before today becomes Overdue.**

That is all. No tolerance, no grace, no configurable exception.

![Instalment panel with one row marked as overdue](/Apps/edupay/ajuda/rotina-vencida.png)
*The instalment fell due on the 3rd and woke up on the 4th with the red overdue label. The screenshot is from the Portuguese panel; the layout is the same in English.*

> **The "Days to mark as overdue" field in Settings does not change this.** Its
> name suggests a grace period that does not exist. What that field actually
> controls is something else — loss of access to the class environment. Logged for
> correction, and the Billing tab article explains it.

## What the routine fires alongside

When it marks an instalment, it also:

- **Sends the arrears notice to the student**, subject *Instalment overdue*.
- **Sends the daily report to the school owner**, with the count in the subject.
- **Suspends the student in the class environment**, if the school uses that
  integration and the arrears passed the configured number of days.

## What it never touches

- **Paid, waived or cancelled instalments.** Only open ones qualify.
- **Instalments with no due date.**
- **Instalments already marked overdue.** Each is marked once; there is no daily
  repeat notice.

That last one matters operationally: **the student gets one arrears notice per
instalment, not one per day.** Chasing whoever is already in arrears is human
work.

## The hour

**01:00, in your school's timezone.** It is deliberately the first of the four
daily routines: by the time charge issuing runs at 06:00, statuses are already up
to date.

## Why the label matters

**Overdue** is what feeds the arrears panel, the reports and the collection lists.
While an instalment stays **Open**, it appears in none of those places — even if
its due date passed yesterday.

## If something goes wrong

> [erro]
> **The student paid yesterday and woke up overdue.** The payment landed after
> 01:00. Register the payment: the label corrects itself. The notice has already
> gone and cannot be recalled.
>
> **An overdue instalment was not marked.** Check that it is genuinely **Open** —
> an instalment with no charge issued is still marked, but a waived or cancelled
> one is not.
>
> **The school wanted to allow three days' slack.** There is no such setting
> today. The alternative is adjusting the instalments' due day.


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https://edupay.estudiosite.com/en/ajuda/overdue/the-overdue-routine
2026-08-05