# Step 2 — The Student Portal address

> Choosing the address where your students log in to see contracts and charges — and why it is hard to change later.

## What you will get

The Student Portal address set. It is the page where a student logs in to see
their contract, download a payment slip and follow their installments — and the
address goes into every email the school sends.

![Step 2 of the wizard, with the Portal address field and the fixed start of the address before it](/Apps/edupay/ajuda/assistente-passo-2.png)
*The start of the address is fixed. You only choose the final part, which identifies your school.*

## What to type in the field

You do not type the whole address — only the part that identifies the school. The
beginning is already there, fixed.

A good ending is **short, without accents and recognisable**: the nickname the
school is known by, not its legal name. If the school is called "Estrela do Norte
Educational Centre" but everyone says "Estrela do Norte", use something like
`estrela-do-norte`.

Lowercase letters, numbers and hyphens only. No spaces, no accents, no dots.

## Think twice before continuing

> [erro]
> **This address is hard to change later.** It goes into emails students have
> already received, into signed contracts, and into the link families have saved
> in their browser. Changing it rewrites none of that — the old links stop
> working.
>
> Treat it like the school's website address: choose once, choose well.

## Step by step

**1. Type the final part** of the address, with the school's nickname.

**2. Read the complete address** that forms on screen, start to finish, the way
the student will read it.

**3. Click Continue.**

## How to tell it worked

> [certo]
> The ruler marks **Portal** with a green mark and the wizard moves on. Once
> everything is finished, open the full address in a new tab: you should see the
> student login screen, with your school's name on it.

## If something goes wrong

> [erro]
> **The system rejects the address I chose.** Either it is already taken by
> another school, or it has a character that is not allowed. Try a variation —
> adding the city usually does it.
>
> **I chose badly and already finished the wizard.** It can be changed under
> **Settings**, but read the warning above first: the old links stop working.
>
> **A student says the link does not open.** Check that they copied the whole
> address. The starting part is just as necessary as the part you chose.


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https://edupay.estudiosite.com/en/ajuda/getting-started/step-2-student-portal-address
2026-08-05