# General tab — your school's identity

> Name, tax ID, logo and enrolment prefix — and where each one turns up later.

## What you will get

The school's identity filled in with a clear idea of **where each field will
appear** — in the student portal, in the contract, or in both.

The path is **Settings › General**.

## The fields, and where each one shows up

![Institution Identity panel, with logo, favicon, name and prefix](/Apps/edupay/ajuda/config-identidade.png)
*The first three fields are images; the four below are text. Only **Institution Name** carries the red asterisk. They are empty here, which is how the screen looks before you upload your brand. The screenshot is from the Portuguese panel; the layout is the same in English.*

| Field | Where it appears |
|---|---|
| **Logo** | Student portal and generated documents |
| **Logo (dark mode)** | The portal, when the visitor uses dark mode |
| **Favicon** | The browser tab |
| **Institution Name** | Contracts and documents — **the only required field** |
| **Trade Name** | The student portal, as the public-facing name |
| **CNPJ / Tax ID** | Contracts and documents |
| **MEC Number** | Contracts, for accredited institutions |
| **Enrollment Prefix** | The number of every new enrolment |

## The image limits

The screen itself states them, under each field:

- **Logo and dark logo** — max **2 MB**, in JPEG, PNG, SVG or WebP.
- **Favicon** — max **512 KB**, in PNG, ICO or SVG.

Each has a **Remove** link beside it, in red, which clears the current image.

**The dark-mode logo is not decoration.** A logo drawn in dark ink disappears on a
dark background. If the school has only one version, check how it looks with dark
mode on before deciding to skip the field.

## The enrolment prefix changes the numbering

The screen's own hint shows the effect: **UNIB → UNIB20260001**.

It accepts letters and numbers. With no prefix, the numbering follows the system
default.

> **The prefix only applies to new enrolments.** Existing ones keep the number
> they were given. Changing the prefix mid-year creates two families of numbers
> living side by side — which breaks nothing, but confuses searching.

## Trade Name vs Institution Name

It pays to keep them apart:

- **Institution Name** is the legal entity, the name on the contract.
- **Trade Name** is how students know the school.

Filling both with the same text wastes the chance to let the portal speak the
student's language while the contract keeps its legal precision.

## How you know it worked

> [certo]
> The page returns to the **General** tab with the green banner, and the uploaded
> image is already in place of the old one.

## If something goes wrong

> [erro]
> **The image is refused.** It is over the size limit or outside the formats
> listed under the field.
>
> **The prefix is refused.** It accepts letters and numbers only.
>
> **The new logo does not show in the portal.** The browser is holding the old
> image. Open the portal in a private window to check.


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https://edupay.estudiosite.com/en/ajuda/getting-started/institution-identity
2026-08-05