# Country, timezone and currency — why they matter for billing

> Three fields that look like paperwork and decide when the routines run and which currency symbol appears everywhere.

## What you will get

An understanding of why these three fields, tucked away at the end of the
**General** tab, change how the whole system behaves.

## The address

![Address panel, with postcode, street, district, city, state and country](/Apps/edupay/ajuda/config-endereco.png)
*The school's address goes into generated contracts. **Country** is the field that pulls the other two along. The screenshot is from the Portuguese panel; the layout is the same in English.*

The address appears in the contract, identifying the institution as the
contracting party. It can also appear in the student portal's footer, if you
switch that on in the **Student Portal** tab.

## Localisation

![Localisation panel, with timezone and currency](/Apps/edupay/ajuda/config-localizacao.png)
*The line on the right explains the shortcut: **Timezone and currency are auto-filled when you select a country.***

**Pick the country first.** The other two fill themselves in, and most schools
never need to touch them.

## What the currency changes

**Everything that shows money.** The symbol and the number format change across
every screen at once: price tables, instalments, the panel, the generated
contract, emails.

Three options: **BRL - Real**, **USD - Dollar** and **EUR - Euro**.

> **Changing the currency converts nothing.** A plan priced at 1,000 becomes 1,000
> in the new currency, not the converted equivalent. If the school changes
> currency, every price needs reviewing one by one.

## What the timezone changes

**The clock time at which the automatic routines run for your school.** The
system has fixed hours — charges issued early in the morning, overdue marking in
the small hours — and the timezone is what translates those into the time on your
wall.

It is also the timezone that decides **which day counts as "today"** when
comparing against a due date. In a school with the wrong timezone, an instalment
can be marked overdue a day early or a day late.

## When to change this later

Almost never — and that is a good thing. The legitimate cases:

- **The school moved country or state**, and the timezone moved with it.
- **The school started selling in another currency.** Here the work of reviewing
  prices is unavoidable, and the field is the smallest part of it.

## How you know it worked

> [certo]
> Save, then open any screen with money on it — the instalment list will do. The
> symbol changed on every row at once.

## If something goes wrong

> [erro]
> **I picked the country and the timezone did not change.** The auto-fill only
> happens at the moment you pick the country. If a timezone was already stored,
> choose it from the list.
>
> **The amounts look wrong after switching currency.** They were not converted,
> only redisplayed. Review the prices.


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https://edupay.estudiosite.com/en/ajuda/getting-started/country-timezone-and-currency
2026-08-05