# Billing tab — issuing lead time and the overdue field

> Two numbers the daily routines use — and one of them does not do what its name says.

## What you will get

The two numbers the automatic routines read every day, adjusted — and a clear
idea of what each one costs if it is wrong.

The path is **Settings › Billing**.

![Billing tab with the two fields and their hints](/Apps/edupay/ajuda/config-abas.png)
*The whole tab fits on one screen: two fields and a button. The panel is called **Billing Automation**. The screenshot is from the Portuguese panel; the layout is the same in English.*

## Days before due date to issue

*How many days before the due date the system automatically issues the boleto or
PIX.*

Accepts **1 to 30**.

This is the number that decides when the charge reaches the student. Too short
and it arrives at the last minute, so they miss it for lack of time. Too long and
it gets buried in the inbox before the due date arrives.

**Five to seven days is where most schools settle** — long enough to see, plan and
pay without it becoming urgent.

## Days to mark as overdue

Accepts **1 to 365** — and **this field does not do what its name says.**

**An instalment becomes overdue the day after its due date, always, with no
tolerance at all.** That behaviour depends on neither this field nor any other;
it is fixed. Putting 30 here does not give the student thirty days of grace.

What the number actually controls is **when the student loses access to the class
environment** because of the arrears — and only when the school uses the class
environment integration and the cohort is linked to it.

| | What happens |
|---|---|
| **Instalment becomes overdue** | The day after the due date, always |
| **Student loses class access** | After the number of days in this field |
| **School with no class environment linked** | The field does nothing |

> **The label and the hint on this screen are wrong**, and the hint even shows the
> internal word `overdue` in quotes. Logged for correction. Until then, read the
> field as *"days of arrears before the student loses class access"*.

In practice: if the school does not use a linked class environment, this field can
be left as it is. It changes nothing about billing.

## What is **not** on this tab

The receiving service — the account that actually issues the charge — **is not
configured here**. It lives under Integrations, which is its own subject.

Worth knowing, because the tab is called "Billing" and the natural expectation is
to find everything about billing on it.

## How you know it worked

> [certo]
> The page returns to the **Billing** tab with the green banner and the new
> numbers in both fields.

## If something goes wrong

> [erro]
> **The field is refused.** The first accepts 1 to 30; the second, 1 to 365. Both
> are required — neither can be left blank.
>
> **I changed the lead time and nothing happened today.** Issuing is done by the
> daily routine. The new number applies from its next run.


---

https://edupay.estudiosite.com/en/ajuda/getting-started/billing-tab
2026-08-05