# Register a student from scratch

> What is required, what is optional, and what the system does on its own the moment you save.

## What you will get

A student registered and already able to reach the portal, in under a minute.
The path is **Students** in the left menu, then the blue **Add Student** button
on the right.

Of the eight fields on the screen, only two are always required. The rest depend
on what your school demands — and you are the one who decides that.

## Step by step

**1. Open Students › Add Student.**

**2. Fill in the full name.** It is the one field that is never optional. It
goes into the contract and into every email, so write it the way the student
signs.

![Fields at the top of the student form: full name, ID, email, and the portal password block](/Apps/edupay/ajuda/aluno-cadastro-campos.png)
*The red star marks what is required. Notice the ID here is marked **(Optional)** and the email has a star — that comes from your settings, and at your school it may be the other way around.*

**3. Fill in whatever your school demands.** The red star shows which ones. The
**Student Portal** tab inside **Settings** decides it:

| What you turned on there | What becomes required here |
|---|---|
| **Login identifier: Email** | The email |
| **Login identifier: Document (CPF)** | The ID |
| **Document required** | The ID, even when login is by email |
| **Phone required** | The phone |
| **Address required** | Street, number, neighborhood, city and state |

**4. Choose how the portal password works.** The default is **Automatic
(default)**: the system creates a temporary password and emails it. To hand the
password over yourself, pick **Set manually** and type one with at least 8
characters.

Either way, the student is forced to change it on first login.

**5. Leave the status as Active** and click **Create**.

## The address fills itself in

In the address block, type the **ZIP code** and leave the field. Street,
neighborhood, city and state come back filled in.

Pick the city from the list the system offers instead of typing over it: that is
how the record stores the official city code that documents use later.

## How you know it worked

> [certo]
> The screen switches to the student record, with the green banner **Student
> created successfully.** And in that record, **Portal access** already shows the
> student's email or ID — the sign that the login account was born alongside it.

If the student has an email, the message with the portal address and the
temporary password goes out right away.

## If something goes wrong

> [erro]
> **The message says the document has already been taken.** That ID already
> belongs to another student at your school. The article on the student's ID,
> right next to this one, shows how to find who.
>
> **Portal access came out as "No access".** The field your school uses as the
> login was left empty. Without it the system has nothing to build the account
> from.
>
> **The system said the student limit was reached.** Your EduPay plan has a cap
> on registrations. The message tells you the number, and **My Subscription** is
> where plans change.
>
> **You have many people to register at once.** Do not do them one by one — the
> **Import Students (CSV)** button, right beside the one you used, handles a
> whole class in one go.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/register-a-student
2026-08-05