# Issue an instant-transfer charge

> Generate the instant-transfer code for an installment so the student can pay right now, with the settlement arriving within minutes.

## What you will get

The instant-transfer code for an installment, ready in seconds, from the same
three-dot menu on the installment's row. It is the fastest path when the student
is with you right now — at the counter or on the phone — and wants it settled.

The advantage over a payment slip is the turnaround: the money usually lands
within minutes, and the installment is settled on its own shortly after.

## Before you start

- **The enrollment has to use instant transfers.** The payment method is chosen
  when the enrollment is created and applies to all of its installments. On a
  slip enrollment the menu offers a slip — not this.
- **The account that receives the money has to support it.** Not every account
  does. If yours does not, the **Generate PIX** option simply does not appear in
  the menu, even on the right kind of enrollment.
- **The installment has to be open or overdue**, and not have a charge issued
  yet.

## Step by step

**1. Open the student's enrollment**, under **Contracts › Enrollments**.

**2. Scroll down to the installments panel** and find the row you want to
charge.

**3. Click the three dots** at the end of the row, in the **ACTIONS** column.

**4. Click Generate PIX.** There is no confirmation: the code is generated
straight away.

![Actions menu open on an instant-transfer enrollment, showing Generate PIX, 2nd Copy and Mark as Paid](/Apps/edupay/ajuda/parcelas-menu-pix.png)
*On an instant-transfer enrollment the menu offers **Generate PIX** instead of Issue Boleto. What decides that is the method chosen on the enrollment.*

## How to tell it worked

> [certo]
> The **CHARGE** column on that row stops showing a dash and starts showing a
> link labelled **PIX**. The student gets the code by email and also finds the
> same block in their own portal.

The installment's status stays **Open** — it only turns **Paid** once the money
arrives. Because instant transfers are fast, that usually happens within
minutes, and you do not have to do anything: the settlement is automatic.

## If something goes wrong

> [erro]
> **The menu has no Generate PIX.** Three possibilities, in order of
> likelihood: the enrollment does not use instant transfers; the account that
> receives the school's money does not support them; or that installment already
> has a charge issued — in which case the **CHARGE** column already shows a link.
>
> **The student paid and the installment is still open.** Wait a few minutes:
> the bank's confirmation is not instant. If it takes longer than that, there is
> an article dedicated to that case.
>
> **The student cannot find the code.** It is in the email and in the student
> portal. You can also open the link in the **CHARGE** column and send it over
> WhatsApp.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/issue-an-instant-transfer-charge
2026-08-04