# How your students' money reaches you

> Payments go straight to your school's account. EduPay never receives, holds or forwards anything.

## The short answer

**The money never passes through EduPay.** The student pays, and the amount
lands in your school's account — the same account you connect once, at the
start.

That changes three important things for you:

- **Nobody holds your money.** The settlement time is your account's, not that
  of a middleman company.
- **You do not depend on us to get paid.** If EduPay went offline tomorrow, the
  boletos already issued would stay payable and the money would keep landing in
  your account.
- **The tax responsibility is yours.** Your school received it, under its own
  tax ID. There is no third-party pass-through to declare.

## What each side does

| Who | What they do |
|---|---|
| **Your school** | Owns the receiving account. Sets prices, terms and payment methods |
| **EduPay** | Requests the charge, keeps the link to the enrollment and settles it when payment is confirmed |
| **The payment service** | Issues the boleto, the PIX code or the card charge, collects from the student and credits your account |

EduPay is the one that organises — the one that *receives* is you.

## Why the connection exists

To request a charge in your school's name, the system needs your authorisation.
That authorisation is the connection you make once, under
`Integrations › Payment Gateway`.

It is revocable at any time, and while it exists EduPay can do three things:
issue a charge, cancel a charge it issued itself, and check whether a payment
arrived. **It cannot move your balance, transfer to another account or change
your bank details.**

## Without the connection, what stops

Practically the whole billing operation:

- no boleto, PIX code or card link is generated, by hand or by the overnight
  routine;
- the 06:00 routine **skips the whole school**, silently;
- installments keep being created normally, and sit at **Awaiting issuance** in
  the student portal.

Records, contracts, enrollments and the portal all keep working. What stops is
money coming in.

## Recording payments by hand still works

If a student pays by transfer, in cash or on the front desk's card machine,
someone at the school records the payment on the installment and it turns to
**Paid**. That path depends on no connection at all — and it is what holds the
operation together while something is being sorted out.

## What to read next

- Connecting the account for the first time
- What the fees are and how long the money takes to land
- How the system finds out the student has paid


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https://edupay.estudiosite.com/en/ajuda/day-to-day/how-the-money-reaches-you
2026-08-06