# How installments are created and what each status means

> Installments are born together with the enrollment, and the status column tells you where each one stands.

## What you will get

An understanding of where the installments on an enrollment come from, and what
each word in the **STATUS** column means. You never create an installment by
hand: they are all generated at once, the moment the enrollment is created.

## Where installments come from

When you create an enrollment, EduPay looks at the chosen price table and
generates every installment right there. Two things are born together:

- **The enrollment fee**, if the price table has one. It becomes a separate
  installment, due on the day of the enrollment itself, and shows up in the
  **TYPE** column as something other than a monthly payment.
- **The monthly payments**, one for each contracted month, each with its own due
  date.

After that the list does not change on its own. It only changes when someone
pays, when you issue a duplicate slip, or when the enrollment is cancelled.

**A card enrollment is different:** it generates **one single installment**, for
the whole amount and with no due date. The instalment plan happens on the
student's card statement, not here — for the school, it is a single charge.

## What each status means

| Status | What happened |
|---|---|
| **Open** | The installment exists and is not due yet. This is how every installment is born |
| **Overdue** | The due date has passed and nobody paid |
| **Paid** | The money came in. The payment date shows underneath |
| **Cancelled** | The installment was voided, usually because the enrollment was cancelled |
| **Waived** | The school decided not to charge that one |
| **Outstanding debt** | Left over from a cancelled enrollment: the student still owes, but no longer studies |

![Installments panel showing five different statuses: one paid, one overdue with a slip issued, one paid with the Manual record mark, and two open](/Apps/edupay/ajuda/parcelas-situacoes.png)
*The five statuses side by side. The colour of the tag in the STATUS column already tells you where each installment stands.*

**Issuing the slip does not change the status.** An installment with a slip
issued stays **Open** until the money arrives. What shows that the charge went
out is the **CHARGE** column, not the **STATUS** column.

## How to tell it worked

> [certo]
> Open a freshly created enrollment and the installments panel is already
> filled: one row per contracted month, all **Open**, with due dates a month
> apart. If there is an enrollment fee, it is the first row and it is due today.

## If something goes wrong

> [erro]
> **The enrollment has no installments at all.** This happens when the price
> table was not complete at the moment of creation. Check the price table and
> create the enrollment again.
>
> **The number of installments does not match what was agreed.** The count comes
> from the price table, not from the enrollment. If it is wrong for everyone,
> fix the table; if it is a one-off, cancel and redo the enrollment with the
> right table.
>
> **There is one extra installment at the top.** That is probably the enrollment
> fee. Check the **TYPE** column: it is born separate from the monthly payments,
> due on the day the enrollment was created.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/how-installments-are-created
2026-08-04