# Find an enrolment in the list

> Searching by student, ID or number, and the two filters that answer the everyday questions.

## What you will get

The right enrolment, quickly. The screen is **Contracts › Enrollments**, and it
has a search box and two filters.

![Enrolments list with the search box and the two filters](/Apps/edupay/ajuda/matriculas-lista.png)
*The search takes three different things, and the hint inside the box lists all three.*

## The search

The field looks for the **student's name**, their **ID** or the **enrolment
number** — and takes a fragment of any of the three.

Each row shows the student with their document under the name, which settles
namesakes without opening anything.

## The two filters

**Status** splits by situation: Awaiting contract, Awaiting payment, Active,
Cancelled, Completed.

**Payment method** splits by bank slip, PIX and credit card.

Both combine with the search. Click **Filtrar** to apply.

## Three searches that carry the day

**"Who has not signed yet?"** — Status on **Awaiting contract**. That is the
queue of stalled contracts. **Contracts › Pending Signatures** has the same
information in more detail.

**"Who enrolled and paid nothing?"** — Status on **Awaiting payment**. These are
the enrolments stuck between signature and first instalment.

**"How many cancellations did we have?"** — Status on **Cancelled**. Worth
looking at now and then: cancellations in a row usually share a cause.

## What the list shows

**Enrolment number**, **Student** with document, **Product**, **Payment
method**, **Total value**, **Status** and **Actions** — which carries only
**Ver**.

Everything you do to an enrolment happens inside it, not from the list.

## How you know it worked

> [certo]
> The filter returns exactly the rows you expected, and each one's total matches
> what was sold.

## If something goes wrong

> [erro]
> **You cannot find an enrolment you know exists.** Check the status filter — set
> to one situation, the others do not appear.
>
> **Searching by ID returns nothing.** Try digits only, then with punctuation.
> What counts is the format the document was stored in.
>
> **The list is enormous.** Combine both filters. Status **Active** plus one
> payment method usually cuts it down a lot.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/find-an-enrollment
2026-08-05