# Edit a student's details, and what changes with them

> What happens when you change the email, the ID or the status of a student who is already studying.

## What you will get

Corrected details, knowing before you save what changes alongside them. The path
is **Students**, then **Edit** on the student's row — or **Edit** at the top of
their record.

The screen is the registration form, with two things less and one thing more.

## What is different from registration

**The portal password starts folded away.** On the registration screen you pick
the password; here the block starts closed. Editing a phone number should not
change someone's password by accident, which is why it opens shut.

![Portal password block folded away, with the Redefinir senha link on the right](/Apps/edupay/ajuda/aluno-senha-recolhida.png)
*While it looks like this, saving the form does not touch the student's password. It only changes after you click **Redefinir senha**.*

**The document stays unique.** Type an ID that already belongs to another
student and the system refuses, exactly as on registration.

## Changing the email of someone who uses the portal

When your school uses the **email** as the login identifier, changing the
**Email** field also changes what the student types to sign in. They are not
told.

The password stays the same. Only the "username" moved.

The same holds when login is by **Document (CPF)** and you fix the ID: the new
number becomes the login, with no dots or dashes.

Agree the change with the student before saving, or they will knock on the
portal door with the old detail.

## What Active and Inactive do — and what they do not

**Inactive** helps you tell, on the list, who is studying from who has left. It
is a note to yourself.

What it does **not** do, and this surprises people:

- **It does not block the portal.** An inactive student signs in normally and
  sees contracts and instalments.
- **It does not stop charges.** The enrolment's instalments keep being created
  and falling due.
- **It does not cancel an enrolment.** Cancelling happens on the enrolment
  screen.

To stop charging someone, go through the enrolment, not the student record.

## How you know it worked

> [certo]
> The screen returns to the student record with the green banner **Student
> updated successfully.**, and the new details are already in the panel. If the
> login field changed, **Portal access** shows the new value.

## If something goes wrong

> [erro]
> **You saved and now the student cannot sign in.** Check **Portal access** on
> the record: that is what the student has to type. If you changed the email, the
> old one no longer works.
>
> **The inactive student keeps getting charged.** That is how the system behaves:
> the record's status does not talk to the instalments. Handle it through the
> enrolment.
>
> **You only want to fix the city.** Clear the ZIP code and type it again — the
> automatic lookup refills the whole block.


---

https://edupay.estudiosite.com/en/ajuda/day-to-day/edit-a-student
2026-08-05