# Deactivate or delete an offering that already has enrolments

> The difference between taking a product out of circulation and erasing it, and what deletion does to existing enrolments.

## What you will get

A course pulled from sale without wrecking the enrolments already made on it.
Two paths with similar names and very different results.

**Only the school owner can delete.** If you are on the team, the **Delete**
button does not appear — but you can deactivate, which is the recommended path
anyway.

## Deactivating is the safe path

Open the offering under **Edit**, change **Status** to **Inactive** and save.

What happens:

- **It leaves the product list** when creating a new enrolment.
- **It leaves the list of offerings** that can be linked to a trail.
- **Existing enrolments stay untouched.** Name, contract and instalments change
  in no way.

It is reversible: switching back to **Active** puts the offering back in
circulation.

![Offerings list with one row marked Inativo among the active ones](/Apps/edupay/ajuda/ofertas-lista.png)
*The inactive offering still shows up here, with the grey tag. It only disappears from where selling happens.*

## Deleting erases, and does not ask

The **Delete** button on the list removes the offering for good. It shows the
browser's standard confirmation and obeys.

**What it does not do, and should:** it never checks whether enrolments exist on
that offering. I checked on the real screen — I deleted an offering that had an
active enrolment, and the deletion went through with the message **Academic
offering deleted successfully.**, with no warning at all.

**What happens to the enrolment:** it stays active, with the same contract and
instalments, but the **Product** field now shows a dash. The enrolment stops
saying what was sold.

**There is no undo through the interface.** The offerings list has no deleted
filter and there is no restore button.

## The rule of thumb

> [certo]
> **Always deactivate. Only delete what was never used** — the offering created
> by mistake, the duplicate, the test one. If a single enrolment exists on that
> product, the path is **Inactive**.

## Editing an offering in use

Editing is safe, with one common-sense caveat:

- **Changing the name** changes what appears on screens and in contracts
  generated from then on. Contracts already issued keep the wording they were
  generated with.
- **Changing the base price** touches no enrolment. It is a reference; the
  financial plan does the charging.
- **Changing type or modality** is classification only.

## If something goes wrong

> [erro]
> **You deleted by accident.** It cannot be restored from the screen. Create the
> offering again with the same details and talk to support about the enrolments
> left without a product.
>
> **The deactivated offering is still on the list.** That is expected: it leaves
> where selling happens, not the registry. Use the **Status** filter to separate
> them.
>
> **You want to stop charging that course's students.** Deactivating the offering
> does not do that. Instalments come from the enrolment, and that is where you
> cancel.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/deactivate-or-delete-an-offering
2026-08-05