# Connect the account that will receive payments

> The link between your school and the account that gets the money. It takes a few minutes and is done once.

## What you will get

A school ready to charge. Until this connection exists, no charge goes out — by
hand or on its own.

It is the last piece of the initial setup, and the only one that depends on a
service outside EduPay.

## Before you start

- **Only whoever administers the EduPay account can do this.** If the button
  does not appear for you, your account is a team account.
- **You need a Stripe account.** If you do not have one yet, you can create it
  along the way — the companion article explains what will be asked.
- **Have the school's details at hand:** tax ID, address and the bank account
  where the money should land.

## Step by step

**1. Open `Integrations › Payment Gateway`** in the side menu.

**2. Check that it says Not configured.** The badge sits on the right of the
**STRIPE CONNECT** box. If it already says **Connected**, someone at the school
has done this and you do not need to redo it.

![Receiving screen before the connection, with the Not configured badge and the Connect Stripe account button](/Apps/edupay/ajuda/recebimento-desconectado.png)
*Before the connection the screen is short: the explanation, the three payment methods and a single button. The "Create a free Stripe account" and "View Stripe fees" links disappear once you connect.*

**3. Click Connect Stripe account.** You leave EduPay and go to Stripe's own
screen.

**4. Sign in to your Stripe account and pick which account to connect.** If you
administer more than one, choose carefully: the account picked here is the one
that will receive your students' money.

**5. Confirm the authorisation.** Stripe sends you back to EduPay, and the
screen reloads with the connection already made.

## How to know it worked

> [certo]
> The message **"Conta Stripe conectada com sucesso."** appears at the top, the
> badge changes to **Connected**, and the box starts showing the **Account ID**,
> the date under **Connected at**, the **Connection mode** and the **Accepted
> payment methods**.

![Connection box once connected, with a masked account ID, the connection date, Test mode and the payment methods marked as accepted or not](/Apps/edupay/ajuda/recebimento-conectado.png)
*The account ID appears mostly hidden, on purpose. And look at the methods box: here card and boleto are enabled and PIX is not — every account has its own situation.*

**Before calling it done, click Test connection.** The "Connected" badge only
says a connection is on record; the test is what confirms it responds.

## Test mode and Production mode

Just below the date comes the **Connection mode**, with one of two badges:

- **Production** — real charges, real money.
- **Test** — nothing is charged to the student; useful for trying the path
  before opening it to your classes.

**You do not choose this here.** The mode comes from how the account was
connected on Stripe's side, and the screen says so: *"The mode is determined by
how the account was connected to Stripe — it cannot be changed here."*

If the badge says **Test** and you are already charging real students,
disconnect and redo the connection from Stripe's production area.

## If something goes wrong

> [erro]
> **"Estado inválido. Tente conectar novamente."** The round trip took too long,
> or the path was opened in two tabs. Click connect again and finish without
> stopping halfway.
>
> **"Código de autorização não recebido."** You came back from Stripe without
> confirming the authorisation — usually by closing the window or clicking back.
> Redo it.
>
> **"Erro ao conectar com o Stripe", followed by English text.** The original
> refusal message comes along. The most common case is the chosen account not
> belonging to the same environment as the authorisation — if that happens, keep
> the text and contact support, because the information is all in there.
>
> **The Connect Stripe account button does not appear.** Your account is a team
> account. Ask whoever administers the EduPay account.


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https://edupay.estudiosite.com/en/ajuda/day-to-day/connect-the-receiving-account
2026-08-06